Return Policies

• It is not necessary to call CNSAutoParts.com to get authorization for a return.
• On all returns we will send an email to the original purchaser verifying the return and credit amount.
• Return any new or unused part to us within 14 days of the original ship date and we'll refund the full purchase price and applicable taxes, not including shipping and handling charges. For exceptions to shipping and handling charges, please see below.
• CNSAutoParts.com will only apply credit to the credit card originally used for the purchase. We will not give the store credit.
• There is a 15% restocking fee for every good item returned.
• Exact replacements can only be given for a defective part you received, a warranty part still under full coverage, a part damaged in shipping or a part sent in error.
• We will not ship a replacement part before receiving the returned part.
• We will not accept C.O.D. deliveries for shipped returns.
• We will not accept returns on any custom-made part.
• Items incorrectly shipped to CNSAutoParts.com will not be returned to the customer.
• Any part returned will be subject to inspection to determine refund amount for merchandise and shipping costs. This amount may be less than original payment based on condition of return.

• We will provide a replacement or refund for any such item returned within 14 days of the original ship date.
• Any defective part you receive is covered under our warranty service.
• If you choose a refund for the part, we will refund your shipping and handling expenses for a part sent to you in error, received defective or damaged in shipping. This refund will be automatically credited upon receipt and inspection of the part.
• If you choose to exchange the part for a duplicate, you will not be responsible for the shipping and handling charges on the replacement part. Shipping and handling charges on the original part will be applied to the replacement; they will not be refunded. Exchanges for unlike parts require a refund and new purchase.
• We will also pay for return shipping to CNSAutoParts.com for a part sent to you in error, received defective or damaged in shipping. If you believe you qualify and want CNSAutoParts.com to pay for return shipping, you must email us at returns@cnsautoparts.com or call us at 626-452-1153 before attempting to return the part. C.O.D. shipments will not be accepted.
• If you indicate "Exchange (EX)" (exact same item) on a shipped return, a replacement order will be automatically generated to ship to the address of the original order.

• Merchandise (non-warranty) must be in original condition when returned to us. Include all original material sent with the merchandise.
• Return the product in the original manufacturer's box and/or packaging. Repack the part in the original shipping box with the original packing materials and any materials sent with the merchandise. Substitute comparable shipping materials if necessary.
• Remove or mark through all old shipping labels on the outside of the box.
• All returns must be sent prepaid; no C.O.D. shipments will be accepted.
• Upon receipt and inspection of merchandise, CNSAutoParts.com will provide a refund, as appropriate, and a receipt will be emailed to you. Any merchandise credit will include sales tax. Shipping and handling costs will also be refunded at that time, if applicable.

Privacy Policy

1. What personally identifiable information of yours or third party personally identifiable information that is collected from you through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under CNSAutoParts.com control
7. How you can correct any inaccuracies in the information.

Information Collection and Use
CNSAutoParts.com recognizes your right to confidentiality and is committed to protecting your privacy. We are the sole owner of information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. CNSAutoParts.com collects information from our visitors at several different points on our web site.

Personal Information
We request and store contact information from customers (specifically: name and email address). This data is collected for answering for customers' questions or customer service only.

CNSAutoParts.com may store and process personal information to better understand your needs and how we can improve our products and services. We may use that information to contact you regarding your CNSAutoParts.com order fulfillment, or to notify you about future promotions.

Security
To provide the highest level of protection for your personal and financial information, we employ security measures that meet or exceed industry standards. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The personal information and credit card information you enter are encrypted using secure socket layer (SSL) encryption technology before being transmitted over the Internet. Credit card information is securely stored in a database that is separate from our Web site and not directly connected to the Internet.

External Links
This site contains links to other sites. CNSAutoParts.com is not responsible for the privacy practices or the content of such Web sites.

Required Disclosure
Although CNSAutoParts.com makes every effort to preserve your privacy, we may need to disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.

Notification of Changes
CNSAutoParts.com reserves the right to modify its privacy policy. If we decide to change our privacy policy in any material respect, we will post those changes on our home page so our guests are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner that is materially different from that stated at the time it was collected, we will notify customers via e-mail. Customers will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, we prefer that you contact us via e-mail: service@cnsautoparts.com